Free Online Customer Survey

One of the trickier aspects of customer meetings is the presenting company's lack of feedback mechanisms. You simply don't have any structured feedback that you can rely on. The sales representative's impression of the status of the customer is far too often the only feedback you'll ever hear.

"This kind of feedback is highly subjective and often fall victim to wishful thinking of the part of the sales rep. Even if the sales rep feedback was objective, it would still be highly unstructured. It becomes very difficult to aggregate the information."
- Henrik Nielsen, Head of Analysis at Enalyzer A/S

A better feedback mechanism

The Customer Meeting RI application turns the tables around. Feedback is "harvested" externally from the customer meeting attendees instead of the internal sales reps. Feedback also comes in the shape of highly structured data instead of unstructured verbal opinions.

Yes, a meeting evaluation is still subjective but with a customer survey through Customer Meeting RI a presenting company now gets evaluations from those whose opinion matter the most - the customers. The customer survey reports are delivered online, directly in the sales rep's inbox.

Create a free account

Don't take our word for it - Try it out yourself. With a free account it is possible to perform a limited amount of customer surveys, but it is more than enough to get started.

Increase the chance of closing the deal

The major benefit of the Customer Meeting RI concept is that it greatly increases a sales unit's chance of closing the deal - both on the short and the long term. The immediate feedback from each single customer meeting, including the client's intention to buy and general perception of the presenting company, is valuable feedback that allows you to better align your further communication with the customer.

You might want to adjust the next meeting agenda based on this info, or change the sales proposal (and price). The feedback simply allows you position yourself better towards the needs of your customers.

"On the long term the aggregated feedback from all your meetings provides you with a bird's view of your performance at customer meetings. If you in general get poor feedback on your ability to show up well-prepared or form clarity about the meeting's agenda, then these are natural areas to start improving. Slowly adjusting the way you perform at customer meetings will, over time, increase your chances of closing the deal."
- Jakob Roed Jakobsen, CEO at Enalyzer A/S.

Competitive subscription pricing

The Customer Meeting RI customer survey application is offered as a pure subscription-based service. The service pricing is very low and free of payment obligations such as start-up and cancellation fees. It is simply pay-as-you-go, from just a few dollars a month. By the way... you don't have to pay anything at all if you choose our free account.

If you find the Customer Meeting RI service interesting, please take a closer look at customer survey using relationsintelligence.com

Customer Meeting Feedback

Potential Customers